ProDent Clinic Sofia

According to our open methodology, this clinic scored 25/100 for transparency, reputation, service accessibility, and digital visibility.

Overall rank: #7 of 12 ranked clinics · Last checked: 12 July 2026

25/100

Positions by Rating Profile

  • Overall Transparency & Trust#725/100
  • Best for Expats#921.8/100
  • Best for Dental Implantsnot ranked
  • Best for Emergency Dental Carenot ranked
  • Best Price Transparency#715.2/100
  • Best English-speaking Clinics#927.3/100
  • Best for Families / Children#320.8/100

Summary

Appointment-based private practice offering preventative, aesthetic, prosthetic, endodontic and periodontal dentistry, plus snoring/OSA and bruxism appliance therapy and children's dentistry. Team includes a named professor and two named dentists; English site available.

Strengths

  • Information Transparency: 20 of 20 points.

Weaknesses

  • Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
  • AI & Search Visibility: 3.5 of 8.5 verifiable points (missing: mentioned for: best dentist sofia; mentioned for: english speaking dentist sofia; mentioned for: dental implants sofia; mentioned for: emergency dentist sofia)

Score Breakdown

Every criterion below is scored from public sources. verified yes · verified no / not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency

20 / 20

Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.

Has a working website [s3] 4/4
Dentist names listed [s3] 3/3
Dentist specializations listed [s3] 2/2
Real clinic photos [s3] 2/2
Service list published [s3] 3/3
Clear contact details [s3] 2/2
English website version [s3] 2/2
Address and map published Full address published; no map link captured. [s3] 2/2

Price Transparency

0 / 15

Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.

Prices or price ranges published [s3] 0/3
? Cleaning price listed 0/2
? Filling price listed 0/2
? Crown price listed 0/2
? Implant price listed 0/2
? Consultation price listed 0/2
? X-ray / imaging price listed 0/2

Reputation & Reviews

1 / 20

Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.

? Google rating (Bayesian-adjusted) 0/6
? Google review volume 0/3
? Review recency 0/3
? Clinic responds to reviews 0/2
? No recurring complaints 0/2
? No suspicious review patterns 0/2
Active Facebook presence [s3] 1/1
? TripAdvisor presence 0/0.5
? Other review platforms 0/0.5

Medical Infrastructure

3.5 / 15

The range of publicly documented equipment and services. This measures documented availability, not clinical quality.

? On-site X-ray 0/2
? CBCT (3D imaging) 0/2
? Implantology Not listed among services on fetched page. 0/2
? Orthodontics 0/2
? Oral surgery 0/2
Pediatric dentistry Children's dentistry listed. [s3] 1.5/1.5
? Emergency care 0/1.5
Works with international patients English site targeting international patients. [s3] 2/2

Communication & Service

3.5 / 10

How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.

? WhatsApp / LINE available 0/2
? Response speed 0/1.5
English spoken [s3] 2.5/2.5
? Pre-visit consultation possible 0/1.5
Clear service explanations [s3] 1/1
? Convenient opening hours Mon-Fri 8:00-17:30 by appointment; closed weekends. 0/1.5

AI & Search Visibility

3.5 / 10

Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Sofia", "English speaking dentist Sofia", "dental implants Sofia", "emergency dentist Sofia", "Sofia dental clinic for expats".

Mentioned for: best dentist Sofia [sq] 0/1
Mentioned for: English speaking dentist Sofia [sq] 0/1
Mentioned for: dental implants Sofia [sq] 0/1
Mentioned for: emergency dentist Sofia [sq] 0/1
Mentioned for: Sofia dental clinic for expats [sq] 1/1
? Structured data on website 0/1.5
Google indexing quality [sq] 1/2
Dedicated service pages [s3] 1.5/1.5

Licensing & Credentials

Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.

Clinic operating licence: not published on the clinic’s website — penalty applied

Dentists & professional licences

DentistSpecializationLicence No.
Prof. Dr. Rumen Benchev [s3]not published
Dr. med. dent. Mariya Bencheva [s3]not published
Dr. Albena Veselinova [s3]not published

Dentists are named, but their professional licence numbers are not published — penalty applied.

Red Flags

  • medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
  • medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
  • low Opaque or bait pricing (-2 pts) — No price list published on the site. [s3]

Red-flag penalty applied: -10 points (capped at -20).

Data We Could Not Verify

  • Price Transparency: Cleaning price listed
  • Price Transparency: Filling price listed
  • Price Transparency: Crown price listed
  • Price Transparency: Implant price listed
  • Price Transparency: Consultation price listed
  • Price Transparency: X-ray / imaging price listed
  • Reputation & Reviews: Google rating (Bayesian-adjusted)
  • Reputation & Reviews: Google review volume
  • Reputation & Reviews: Review recency
  • Reputation & Reviews: Clinic responds to reviews
  • Reputation & Reviews: No recurring complaints
  • Reputation & Reviews: No suspicious review patterns
  • Reputation & Reviews: TripAdvisor presence
  • Reputation & Reviews: Other review platforms
  • Medical Infrastructure: On-site X-ray
  • Medical Infrastructure: CBCT (3D imaging)
  • Medical Infrastructure: Implantology
  • Medical Infrastructure: Orthodontics
  • Medical Infrastructure: Oral surgery
  • Medical Infrastructure: Emergency care
  • Communication & Service: WhatsApp / LINE available
  • Communication & Service: Response speed
  • Communication & Service: Pre-visit consultation possible
  • Communication & Service: Convenient opening hours
  • AI & Search Visibility: Structured data on website

Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.

Contact Information

Websitehttps://en.prodentclinicsofia.com/
Phone+359 888 63 73 80
Facebookhttps://www.facebook.com/prodentclinicsofia
AddressElisaveta Bagryana Str. 14, Floor 1, Office 1, 1111 Sofia, Bulgaria

Contact details are provided for identification only and may change; verify with the clinic directly.

Sources

IDSourceWhat it supportsAccessed
s3https://en.prodentclinicsofia.com/Clinic name, address, contacts, named dentists, services, English version, hours.2026-07-12
sqsearch:Sofia dental clinic for expatsAI/search visibility scout 2026-07-122026-07-12

Change History

DateChange
2026-07-12Initial data collection.

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