ProDent Clinic Sofia
According to our open methodology, this clinic scored 35.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 12 ranked clinics · Last checked: 26 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#835.8/100
- Best for Expats#932.3/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#726.9/100
- Best English-speaking Clinics#937.8/100
- Best for Families / Children#332.7/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/general anaesthesia information found on site or in search.
Summary
Appointment-based private practice offering preventative, aesthetic, prosthetic, endodontic and periodontal dentistry, plus snoring/OSA and bruxism appliance therapy and children's dentistry. Team includes a named professor and two named dentists; English site available.
Strengths
- Information Transparency: 20 of 20 points.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
- Reputation & Reviews: 4.5 of 10 verifiable points.
- AI & Search Visibility: 2.5 of 8.5 verifiable points (missing: mentioned for: best dentist sofia; mentioned for: english speaking dentist sofia; mentioned for: dental implants sofia; mentioned for: emergency dentist sofia; mentioned for: sofia dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s3] | 4/4 |
| ✓ | Dentist names listed [s3] | 3/3 |
| ✓ | Dentist specializations listed [s3] | 2/2 |
| ✓ | Real clinic photos [s3] | 2/2 |
| ✓ | Service list published [s3] | 3/3 |
| ✓ | Clear contact details [s3] | 2/2 |
| ✓ | English website version [s3] | 2/2 |
| ✓ | Address and map published Full address published; no map link captured. [s3] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s3] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26; listed on Google under 'ProDent Clinic Sofia - Dental clinic Dr. Albena Veselinova' [prodent-clinic-sofia-deepen] | 3/6 |
| ◐ | Google review volume [prodent-clinic-sofia-deepen] | 0.5/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [prodent-clinic-sofia-deepen-2] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ? | Implantology Not listed among services on fetched page. | 0/2 |
| ? | Orthodontics | 0/2 |
| ? | Oral surgery | 0/2 |
| ✓ | Pediatric dentistry Children's dentistry listed. [s3] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients English site targeting international patients. [s3] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s3] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s3] | 1/1 |
| ? | Convenient opening hours Mon-Fri 8:00-17:30 by appointment; closed weekends. | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Sofia", "English speaking dentist Sofia", "dental implants Sofia", "emergency dentist Sofia", "Sofia dental clinic for expats".
| ✗ | Mentioned for: best dentist Sofia [prodent-clinic-sofia-deepen-3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Sofia [prodent-clinic-sofia-deepen-4] | 0/1 |
| ✗ | Mentioned for: dental implants Sofia [prodent-clinic-sofia-deepen-5] | 0/1 |
| ✗ | Mentioned for: emergency dentist Sofia [prodent-clinic-sofia-deepen-6] | 0/1 |
| ✗ | Mentioned for: Sofia dental clinic for expats [prodent-clinic-sofia-deepen-7] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ◐ | Google indexing quality [sq] | 1/2 |
| ✓ | Dedicated service pages [s3] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 220211200987 (Амбулатория за първична извънболнична дентална помощ - Индивидуална практика ПроДент ЕООД) (IAMN/his.bg outpatient-care registry (clinic scope, open). Searched Cyrillic 'Продент' filtered to Sofia (city 68134); of 4 candidates only this one is an active individual dental practice named 'ПроДент', registered 2020-11-09, statusCode 2. 2026-08-26.) [prodent-clinic-sofia-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Prof. Dr. Rumen Benchev [s3] [prodent-clinic-sofia-doclic] [prodent-clinic-sofia-doclic-2] | — | not verified |
| Dr. med. dent. Mariya Bencheva [s3] [prodent-clinic-sofia-doclic-3] | — | 220011499 (LPK, БЗС) |
| Dr. Albena Veselinova [s3] [prodent-clinic-sofia-doclic-4] | — | 220001997 (LPK, БЗС) |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- low Opaque or bait pricing (-2 pts) — No price list published on the site. [s3]
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Implantology
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Emergency care
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://en.prodentclinicsofia.com/ |
|---|---|
| Phone | +359 888 63 73 80 |
| https://www.facebook.com/prodentclinicsofia | |
| Google Maps | Map listing |
| Address | Elisaveta Bagryana Str. 14, Floor 1, Office 1, 1111 Sofia, Bulgaria |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s3 | https://en.prodentclinicsofia.com/ | Clinic name, address, contacts, named dentists, services, English version, hours. | 2026-07-12 |
| sq | search:Sofia dental clinic for expats | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| prodent-clinic-sofia-lic | https://registries.his.bg/api/V1/outpatientcare/getOutpatientCareWi… | Record: 'Амбулатория за първична извънболнична дентална помощ-Индивидуална практика ПроДент' ЕООД, reg. no. 220211200987, city 68134 (Sofia), registered 2020-11-09, statusCode 2. | 2026-08-26 |
| prodent-clinic-sofia-doclic | https://www.prodentclinicsofia.com/prof-d-r-rumen-benchev | ProDent Clinic Sofia's own team-bio page lists 'Проф. Д-р Румен Бенчев' as Оториноларинголог (ENT specialist), 'специалист по Уши, Нос и Гърло (УНГ) и наш интердисциплинарен консултант' - a physician and interdisciplinary consultant, not a dentist. | 2026-08-26 |
| prodent-clinic-sofia-doclic-2 | https://blsbg.eu/bg/medics/search?DocSearch%5Busername%5D=%D0%A0%D1… | Bulgarian Medical Association (BLS) national physician register, eBLS: single match 'Професор д-р Румен Йорданов Бенчев', УИН 2300008163, Област София-град, Специалност/и Ушно-носно-гърлени болести - active licensed physician, not registered as a dentist. | 2026-08-26 |
| prodent-clinic-sofia-doclic-3 | https://pub.registerbzs.org/reg.php?name=%D0%9C%D0%B0%D1%80%D0%B8%D… | 'Д-р Мария Руменова Бенчева', LPK 220011499, active ('непрекъснати членски права'), address София 1111 ж.к. Гео Милев, ул. Елисавета Багряна 14, офис 1, ет. 1. | 2026-08-26 |
| prodent-clinic-sofia-doclic-4 | https://pub.registerbzs.org/reg.php?name=%D0%90%D0%BB%D0%B1%D0%B5%D… | 'Д-р Албена Сандова Веселинова', LPK 220001997, active, address София ул. Елисавета Багряна № 14, specialty Обща дентална медицина. | 2026-08-26 |
| prodent-clinic-sofia-deepen | https://www.google.com/maps/place/ProDent+Clinic+Sofia-+Dental+clin… | Google rating 5.0 (5 reviews) as of 2026-08-26 | 2026-08-26 |
| prodent-clinic-sofia-deepen-2 | https://www.facebook.com/prodentclinicsofia | Live Facebook page 'ProDent Clinic' (640+ followers) - accessed 2026-08-26 | 2026-08-26 |
| prodent-clinic-sofia-deepen-3 | search:best dentist Sofia | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| prodent-clinic-sofia-deepen-4 | search:english speaking dentist Sofia | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| prodent-clinic-sofia-deepen-5 | search:dental implants Sofia | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| prodent-clinic-sofia-deepen-6 | search:emergency dentist Sofia | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| prodent-clinic-sofia-deepen-7 | search:dentist for expats Sofia | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | Deepen 2026-08-26: rechecked website/contacts/operating status (unchanged); added Google rating (5.0/5) and a verified live Facebook page as external sources; visibility scout 5 queries - not present in any; no uncited sources found to triage; no sedation info found (left null). |
| 2026-08-26 | License verification 2026-08-26 against BZS dentist register and IAMN/his.bg outpatient-care registry: clinic registration found (220211200987); Mariya Bencheva and Albena Veselinova confirmed active BZS members at ProDent's own address; Rumen Benchev is an ENT physician per the clinic's own site (BLS УИН 2300008163), not a dentist - out of scope for the BZS register, recorded as null not false. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
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