Markov-Dent
According to our open methodology, this clinic scored 65/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 12 ranked clinics · Last checked: 17 September 2026
65/100
Positions by Rating Profile
- Overall Transparency & Trust#865/100
- Best for Expats#857.8/100
- Best for Dental Implants#763.5/100
- Best for Emergency Dental Care#456/100
- Best Price Transparency#478.4/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#559.1/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/general anaesthesia info found on site (solo therapist/surgeon practice) or in search.
Summary
Single-dentist practice (Dr. Ivan Markov) with an endodontic and oral-surgery focus, also offering caries treatment, prosthodontics, implantology, periodontology, laser therapy and pediatric dentistry. Uses a surgical microscope. Bulgarian-language site; does not work with the national health fund (NZOK).
Site states the practice does NOT work with NZOK (national health insurance).
Strengths
- Information Transparency: 18 of 20 points.
- Price Transparency: 15 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Communication & Service: 2.5 of 6 verifiable points (missing: whatsApp / LINE available; pre-visit consultation possible)
- AI & Search Visibility: 2.5 of 10 verifiable points (missing: mentioned for: best dentist Sofia; mentioned for: English speaking dentist Sofia; mentioned for: dental implants Sofia; mentioned for: emergency dentist Sofia; mentioned for: Sofia dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s9] | 4/4 |
| ✓ | Dentist names listed Dr. Ivan Markov. [s9] | 3/3 |
| ✓ | Dentist specializations listed Endodontics and oral surgery. [s9] | 2/2 |
| ✓ | Real clinic photos [s9] | 2/2 |
| ✓ | Service list published [s9] | 3/3 |
| ✓ | Clear contact details [s9] | 2/2 |
| ✗ | English website version [s9] | 0/2 |
| ✓ | Address and map published Full address published; no map link. [s9] | 2/2 |
Price Transparency
15 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Corrected: a very detailed itemised Bulgarian-language price list is published, covering exams through implants, surgery and laser therapy [markov-dent-deepen-10] | 3/3 |
| ✓ | Cleaning price listed Ultrasound tartar/plaque cleaning (full mouth) €30 [markov-dent-deepen-11] | 2/2 |
| ✓ | Filling price listed Composite filling €40 [markov-dent-deepen-12] | 2/2 |
| ✓ | Crown price listed Metal-ceramic crown €100-125, all-ceramic €150, zirconia €200 [markov-dent-deepen-13] | 2/2 |
| ✓ | Implant price listed Implant placement €350 in prosthetics; Alpha Bio €400 / BIO-HORIZON €600 as implantology packages [markov-dent-deepen-14] | 2/2 |
| ✓ | Consultation price listed Initial new-patient exam €50, routine checkup €40 [markov-dent-deepen-15] | 2/2 |
| ✓ | X-ray / imaging price listed Sectoral radiography from €10 (without reading) to €25 (with reading and treatment plan) [markov-dent-deepen-16] | 2/2 |
Reputation & Reviews
11.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [markov-dent-deepen] | 4/6 |
| ◐ | Google review volume [markov-dent-deepen] | 1.5/3 |
| ✓ | Review recency as of 2026-09-17 [markov-dent-deepen-17] | 3/3 |
| ✗ | Clinic responds to reviews None of the 10 reviews read (dated 2025-04-11 to 2026-09-15) carries an owner reply on Google. [markov-dent-deepen-29] | 0/2 |
| ✗ | No recurring complaints Two independent 1-star reviews (2026-04-28, 2026-06-15) call the prices high for the quality delivered; 1-2★ 7 of 73 (9.6%) [markov-dent-deepen-9] | 0/2 |
| ✓ | No suspicious review patterns Histogram not 100% 5★; one reviewer is an established Local Guide with 183 prior reviews [markov-dent-deepen-18] | 2/2 |
| ✓ | Active Facebook presence Clinic's own Facebook page: matching name and address, about 770 followers [markov-dent-deepen-27] | 1/1 |
| ✗ | TripAdvisor presence No genuine TripAdvisor listing; matches are unrelated places named "Dent" [markov-dent-deepen-25] [markov-dent-deepen-26] | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, SuperDoc, Trustpilot or Bookimed (checked 2026-10-01). [markov-dent-platforms] [markov-dent-platforms-2] [markov-dent-platforms-3] [markov-dent-platforms-4] | 0/0.5 |
Medical Infrastructure
9 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Own sectoral radiography documented and priced [markov-dent-deepen-19] | 2/2 |
| ✗ | CBCT (3D imaging) Detailed imaging price section lists only sectoral radiography; no CBCT/3D/cone-beam wording anywhere on the site [markov-dent-deepen-20] | 0/2 |
| ✓ | Implantology [s9] | 2/2 |
| ✗ | Orthodontics Orthodontics is not among the clinic's nine listed service categories [markov-dent-deepen-21] | 0/2 |
| ✓ | Oral surgery Oral and periodontal surgery. [s9] | 2/2 |
| ✓ | Pediatric dentistry [s9] | 1.5/1.5 |
| ✓ | Emergency care Out-of-hours/urgent cases explicitly documented, at a 50% surcharge [markov-dent-deepen-8] | 1.5/1.5 |
| ? | Works with international patients No English site. | 0/2 |
Communication & Service
2.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Site-wide footer lists only phone and e-mail contacts [markov-dent-deepen-22] | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✗ | Pre-visit consultation possible No online booking, quote request or remote consultation mechanism; the site directs patients to phone or personal contact only [markov-dent-deepen-23] | 0/1.5 |
| ✓ | Clear service explanations [s9] | 1/1 |
| ✓ | Convenient opening hours Phone/clinic hours 10:00-20:00 on weekdays, closing at the 19:00+ threshold [markov-dent-deepen-8] [markov-dent-deepen-24] | 1.5/1.5 |
AI & Search Visibility
2.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Sofia", "English speaking dentist Sofia", "dental implants Sofia", "emergency dentist Sofia", "Sofia dental clinic for expats".
| ✗ | Mentioned for: best dentist Sofia [markov-dent-deepen-3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Sofia [markov-dent-deepen-4] | 0/1 |
| ✗ | Mentioned for: dental implants Sofia [markov-dent-deepen-5] | 0/1 |
| ✗ | Mentioned for: emergency dentist Sofia [markov-dent-deepen-6] | 0/1 |
| ✗ | Mentioned for: Sofia dental clinic for expats [markov-dent-deepen-7] | 0/1 |
| ✗ | Structured data on website No JSON-LD or microdata of a business type in the HTML of the homepage and 3 service pages; only BreadcrumbList found. [markov-dent-deepen-28] | 0/1.5 |
| ◐ | Google indexing quality [sq] | 1/2 |
| ✓ | Dedicated service pages [s9] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Sofia Implant Centre51 of 100View report →
- #2Medstom Dental Clinic19.9 of 100View report →
- #3Ortodent Dental Clinic8.6 of 100View report →
Measured by Ansmeter, 7 October 2026 – 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 220411200614 (Dr. Ivan Markov) (IAMN/his.bg outpatient-care registry (clinic scope, open). Searched Cyrillic 'Markov' filtered to Sofia (city 68134); single individual-practice match, active, registered 2001-02-28, held by the same dentist confirmed below. 2026-08-26.) [markov-dent-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Ivan Markov [s9] [markov-dent-doclic] [markov-dent-bzs-220001951] | Endodontics and oral surgery | 220001951 | LPK number in the public register of BZS, the dentists’ professional body; membership rights uninterrupted, so entitled to practise (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.markov-dent.com/ |
|---|---|
| Phone | +359 88 865 64 16 |
| Google Maps | Map listing |
| Address | ul. "Bunaya" 31a, Oborishte district, Sofia, Bulgaria |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s9 | https://www.markov-dent.com/ | Clinic/dentist name, address, contacts, services, NZOK note (Bulgarian site). | 2026-07-12 |
| sq | search:зъболекар София зъбна клиника | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| markov-dent-lic | https://registries.his.bg/api/V1/outpatientcare/getOutpatientCareWi… | "DR. IVAN ILIEV MARKOV", reg. no. 220411200614, city 68134 (Sofia), registered 2001-02-28, statusCode 2 (vidOutpatientCare 112, primary dental practice). | 2026-08-26 |
| markov-dent-doclic | https://pub.registerbzs.org/reg.php?name=%D0%98%D0%B2%D0%B0%D0%BD&m… | 'Dr. Ivan Iliev Markov', LPK 220001951, active, address Sofia 1505, Oborishte District, Bunaya Street 31A - matches Markov-Dent's own site address exactly. | 2026-08-26 |
| markov-dent-deepen | https://www.google.com/maps/place/%D0%A1%D1%82%D0%BE%D0%BC%D0%B0%D1… | Google rating 4.6 (72 reviews) as of 2026-08-26 | 2026-08-26 |
| markov-dent-deepen-2 | https://mesten.infobel.bg/index_18.html | Infobel Bulgaria business-directory listing: 'Markov-Dent, ulitsa Bunaya 31, 1505 Sofia', hours 10:00-20:00 - accessed 2026-08-26 | 2026-08-26 |
| markov-dent-deepen-3 | search:best dentist Sofia | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| markov-dent-deepen-4 | search:english speaking dentist Sofia | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| markov-dent-deepen-5 | search:dental implants Sofia | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| markov-dent-deepen-6 | search:emergency dentist Sofia | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| markov-dent-deepen-7 | search:dentist for expats Sofia | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| markov-dent-deepen-8 | https://www.markov-dent.com/prices/ | "Extraordinary and emergency dental services are provided at an additional charge of +50%... (applies Saturday/Sunday, official holidays, call-outs after 19:30 on working days)"; footer: "Patients are seen by prior appointment on weekdays. Emergency cases are an exception" | 2026-09-17 |
| markov-dent-deepen-9 | https://www.google.com/maps?cid=290836439478647508&hl=en | 'Dj Tomione' 1★ (2026-06-15): "Miserable office and high prices...the price in no way matches the quality"; 'Vasil Nikolov' 1★ (2026-04-28): "For one sitting you pay a small fortune..." | 2026-09-17 |
| markov-dent-deepen-10 | https://www.markov-dent.com/prices/ | "Prices – Markov-Dent Dental Office" page with dozens of itemised EUR prices | 2026-09-17 |
| markov-dent-deepen-11 | https://www.markov-dent.com/prices/ | "Ultrasonic removal of plaque and tartar – full dentition – €30" | 2026-09-17 |
| markov-dent-deepen-12 | https://www.markov-dent.com/prices/ | "Composite (photopolymer) filling – €40" | 2026-09-17 |
| markov-dent-deepen-13 | https://www.markov-dent.com/prices/ | "Metal-ceramic crown ... €100 ... Porcelain crown ... €150 Zirconia crown – €200" | 2026-09-17 |
| markov-dent-deepen-14 | https://www.markov-dent.com/prices/ | "Implant placement – €350" and "Alpha Bio implant option – €400, BIO-HORIZON option – €600" | 2026-09-17 |
| markov-dent-deepen-15 | https://www.markov-dent.com/prices/ | "Initial examination for a new patient – €50 ... Preventive checkup – €40" | 2026-09-17 |
| markov-dent-deepen-16 | https://www.markov-dent.com/prices/ | "Radiography. Sectional radiography (without interpretation) – €10 ... (with interpretation and treatment plan) – €25" | 2026-09-17 |
| markov-dent-deepen-17 | https://www.google.com/maps?cid=290836439478647508&hl=en | Google listing 2026-09-17: newest exact review date 2026-07-26 | 2026-09-17 |
| markov-dent-deepen-18 | https://www.google.com/maps?cid=290836439478647508&hl=en | Google listing 2026-09-17: 90% 5★ of 73 (not 100%); readable reviewer 'Vasil Nikolov' is a Local Guide with 183 prior reviews | 2026-09-17 |
| markov-dent-deepen-19 | https://www.markov-dent.com/prices/ | The "Radiography" section prices sectoral and paralleling radiography | 2026-09-17 |
| markov-dent-deepen-20 | https://www.markov-dent.com/prices/ | The "Radiography" price section (8 sectoral X-ray line items) has no CBCT/cone-beam/3D item | 2026-09-17 |
| markov-dent-deepen-21 | https://www.markov-dent.com/prices/ | Service menu: Caries therapy, Endodontics, Surgery, Prosthodontics, Implantology, Bone-gingival surgery, Periodontology, Laser therapy, Pediatric dentistry — no orthodontics | 2026-09-17 |
| markov-dent-deepen-22 | https://www.markov-dent.com/prices/ | Site-wide footer: "Tel: +359 88 865 64 16 ... E-mail: markov.dent@gmail.com" — no WhatsApp/Viber found anywhere on the site | 2026-09-17 |
| markov-dent-deepen-23 | https://www.markov-dent.com/prices/ | "Our advice: ask without worrying...your personal contact with Dr. Ivan Markov is the best solution" — no online form or remote quote/photo-submission option | 2026-09-17 |
| markov-dent-deepen-24 | https://www.markov-dent.com/prices/ | "Tel: +359 88 865 64 16 (from 10:00 to 20:00)"; Google Business Profile hours as of 2026-09-17 confirm Mon-Fri 10 AM–8 PM | 2026-09-17 |
| markov-dent-deepen-25 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Markov%2… | TripAdvisor's own search for "Markov Dent" returned 11 results, all unrelated places literally named "Dent" (a town in Cumbria, a Minnesota locality, an island in British Columbia), not the clinic | 2026-09-29 |
| markov-dent-deepen-26 | https://www.markov-dent.com/ | Clinic's own homepage HTML read in full; no tripadvisor.com link anywhere on the page | 2026-09-29 |
| markov-dent-deepen-27 | https://www.facebook.com/profile.php?id=100064195620460 | Page of the "Markov-dent" dental office (name in Bulgarian), about 770 followers; address "ul. Bunaya 31a, Sofia" matches the clinic's own address. Read 2026-09-29. | 2026-09-29 |
| markov-dent-bzs-220001951 | https://pub.registerbzs.org/reg.php?name=&midname=&surname=&uin=220… | BZS public register, record for LPK 220001951: Dr. Ivan Iliev Markov, status "uninterrupted membership rights" (the register's mark that the dentist may practise), registered with the Sofia regional college. | 2026-09-30 |
| markov-dent-platforms | https://www.whatclinic.com/dentists/bulgaria/sofia | WhatClinic: all 8 pages of its Sofia dentist listing (83 clinics) and its profile sitemaps (173 Bulgarian dentist profiles, 93 in Sofia) have no profile for Markov-Dent ("Dental Clinic Bunaya" is another practice, at Vasil Drumev 4), and profile addresses built from its name return not found (checked 2026-10-01) | 2026-10-01 |
| markov-dent-platforms-2 | https://superdoc.bg/sitemap.xml | SuperDoc: its sitemap (497 clinic pages and the doctors' pages) has no page for Markov-Dent (checked 2026-10-01) | 2026-10-01 |
| markov-dent-platforms-3 | https://www.trustpilot.com/review/markov-dent.com | Trustpilot: no company page for markov-dent.com (checked 2026-10-01) | 2026-10-01 |
| markov-dent-platforms-4 | https://us-uk.bookimed.com/sitemap-us-uk-clinic.xml | Bookimed: its clinic sitemap (2 127 clinics) has no Markov-Dent; Dental Departures lists no clinics in Bulgaria (checked 2026-10-01) | 2026-10-01 |
| markov-dent-deepen-28 | https://www.markov-dent.com/ | HTML of the homepage and 3 service pages read on 2026-10-02: no JSON-LD or microdata declaring Dentist, MedicalBusiness, LocalBusiness, Organization or MedicalClinic; only BreadcrumbList found. | 2026-10-02 |
| markov-dent-deepen-29 | https://www.google.com/maps?cid=290836439478647508&hl=en | Google listing the clinic's own (Dentist; Oborishte, ul. "Bunaya" 31, 1505 Sofia, Bulgaria), read 2026-10-05 in 6 review orders (lowest-rated first, newest first, most relevant first, highest-rated first, newest first, most relevant first, local-language interface): 4.6 from 72 reviews (1★ 6 / 2★ 1 / 3★ 0 / 4★ 0 / 5★ 65); 12 distinct reviews read, dated 2020-01-23 to 2026-09-15, 0 with an owner reply. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 in 6 review orders (12 distinct reviews, dated 2020-01-23 to 2026-09-15; 4.6 from 72): owner replies false. |
| 2026-10-02 | Read the clinic's website HTML on 2026-10-02: structured data: absent. |
| 2026-10-01 | Review platforms re-checked: no profile on WhatClinic, SuperDoc, Trustpilot or Bookimed, so "reviewed on other platforms" changed from yes to no. |
| 2026-09-29 | Facebook presence re-checked directly on Facebook (no link found on the clinic's site): a page under the clinic's exact name and matching address was found. |
| 2026-09-29 | Checked TripAdvisor's own search and the clinic's website for a TripAdvisor profile: none found on either channel. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's detailed itemised Bulgarian-language price list and site-wide contact footer, plus its Google listing. Corrected: a very detailed price list is in fact published, covering exams, cleaning, fillings, crowns, implants and X-rays — previously recorded as not published. Recorded: an explicit out-of-hours/emergency surcharge policy; own sectoral X-ray equipment, no CBCT; no orthodontics; no WhatsApp; no online consultation/booking mechanism; hours to 20:00 on weekdays. Google reviews include two independent complaints about high prices relative to quality, but no signs of manipulation. Still unverified: TripAdvisor and Facebook presence (no link found on the site); whether the clinic works with international patients. |
| 2026-09-07 | opaque_prices flag removed under methodology v1.4.0 (no evidence of bait/opacity; non-publication is scored by price criteria). |
| 2026-08-26 | Link-rot cleanup 2026-08-26: pruning 1 dead source(s) confirmed unreachable in an external-link check (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. markov-dent-deepen-2 [https://mesten.infobel.bg/index_18.html]: https://mesten.infobel.bg/index_18.html (HTTP 404, rotten) |
| 2026-08-26 | Deepen 2026-08-26: rechecked website/contacts/operating status (unchanged); added Google rating (4.6/72) and an Infobel Bulgaria business-directory listing as external sources; visibility scout 5 queries - not present in any; no uncited sources found to triage; no sedation info found (left null). |
| 2026-08-26 | License verification 2026-08-26 against BZS dentist register and IAMN/his.bg outpatient-care registry: Dr. Ivan Markov confirmed active BZS member at Markov-Dent's own address; matching individual-practice clinic registration found (220411200614). |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.