JolyDent (Sofia-Dentist.com)
According to our open methodology, this clinic scored 44.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 12 ranked clinics · Last checked: 17 September 2026
44.4/100
Positions by Rating Profile
- Overall Transparency & Trust#1244.4/100
- Best for Expats#1243/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Care#541/100
- Best Price Transparency#1233.8/100
- Best English-speaking Clinics#1148.8/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No anaesthesia/sedation information found on site or in search; small general practice, no mention.
Summary
Small English-speaking practice led by Dr. Manya Pencheva offering general dentistry: composite fillings, root canals, crowns and bridges, full-ceramic crowns, ultrasonic cleaning, whitening, bruxism mouthguards and orthodontic retention. Markets to expats near Paradise Center; short-notice/weekend appointments possible.
Strengths
- Information Transparency: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Medical Infrastructure: 3.5 of 11 verifiable points (missing: implantology; orthodontics; oral surgery; pediatric dentistry)
- AI & Search Visibility: 2 of 10 verifiable points (missing: mentioned for: best dentist Sofia; mentioned for: dental implants Sofia; mentioned for: emergency dentist Sofia; mentioned for: Sofia dental clinic for expats; structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s7] | 4/4 |
| ✓ | Dentist names listed Dr. Manya Pencheva. [s7] | 3/3 |
| ✗ | Dentist specializations listed General dentistry; no advanced specialization stated. [s7] | 0/2 |
| ✓ | Real clinic photos [s7] | 2/2 |
| ✓ | Service list published [s7] | 3/3 |
| ✓ | Clear contact details [s7] | 2/2 |
| ✓ | English website version [s7] | 2/2 |
| ✓ | Address and map published Address published; no map link. [s7] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s7] | 0/3 |
| ✗ | Cleaning price listed English and Bulgarian price pages both direct patients to call for a quote; no figures published [jolydent-sofia-dentist-deepen-8] | 0/2 |
| ✗ | Filling price listed No price figures published anywhere on the site [jolydent-sofia-dentist-deepen-11] | 0/2 |
| ✗ | Crown price listed No price figures published anywhere on the site [jolydent-sofia-dentist-deepen-11] | 0/2 |
| ✗ | Implant price listed Implants are not among the clinic's listed services and no price is published [jolydent-sofia-dentist-deepen-12] | 0/2 |
| ✗ | Consultation price listed No consultation fee or free-consultation wording published [jolydent-sofia-dentist-deepen-13] | 0/2 |
| ✗ | X-ray / imaging price listed No imaging equipment or price is described anywhere on the site [jolydent-sofia-dentist-deepen-14] | 0/2 |
Reputation & Reviews
11.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [jolydent-sofia-dentist-deepen] | 3/6 |
| ◐ | Google review volume [jolydent-sofia-dentist-deepen] | 0.5/3 |
| ◐ | Review recency Newest among the reviews shown by Google on 2026-09-17 is dated 2026-04-21 [jolydent-sofia-dentist-deepen-15] | 1.5/3 |
| ✓ | Clinic responds to reviews Owner replies to every readable review, including a disputed 1-star review [jolydent-sofia-dentist-deepen-9] | 2/2 |
| ✓ | No recurring complaints Histogram carries only 1 review at 1-2★ (of 10); the single negative review is a one-off dispute, not a repeated theme [jolydent-sofia-dentist-deepen-16] | 2/2 |
| ✓ | No suspicious review patterns Histogram not 100% 5★, review dates span 2019-2026, reviewer accounts mixed with history [jolydent-sofia-dentist-deepen-17] | 2/2 |
| ✗ | Active Facebook presence Facebook searches by its name, by the dentist's name in Cyrillic and by its phone number found no page of the clinic [jolydent-sofia-dentist-deepen-24] [jolydent-sofia-dentist-deepen-25] | 0/1 |
| ✗ | TripAdvisor presence No genuine TripAdvisor listing; matches are unrelated venues sharing the city name [jolydent-sofia-dentist-deepen-22] [jolydent-sofia-dentist-deepen-23] | 0/0.5 |
| ✓ | Other review platforms Listed with reviews and hours on a Bulgaria expat/local directory site [jolydent-sofia-dentist-deepen-2] | 0.5/0.5 |
Medical Infrastructure
3.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✗ | Implantology Not offered per site. [s7] | 0/2 |
| ✗ | Orthodontics Only a post-treatment orthodontic retention splint is offered, not orthodontic treatment itself [jolydent-sofia-dentist-deepen-18] | 0/2 |
| ✗ | Oral surgery Oral surgery (extractions, etc.) is not among the clinic's listed services [jolydent-sofia-dentist-deepen-19] | 0/2 |
| ✗ | Pediatric dentistry Pediatric dentistry is not among the clinic's listed services [jolydent-sofia-dentist-deepen-20] | 0/1.5 |
| ✓ | Emergency care Short-notice, weekend appointments documented for urgent dental problems [s7] | 1.5/1.5 |
| ✓ | Works with international patients Explicitly targets English-speaking expats. [s7] | 2/2 |
Communication & Service
5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Only phone call/SMS and e-mail are offered as contact channels [jolydent-sofia-dentist-deepen-21] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s7] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s7] | 1/1 |
| ✓ | Convenient opening hours Weekend/short-notice appointments advertised. [s7] | 1.5/1.5 |
AI & Search Visibility
2 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Sofia", "English speaking dentist Sofia", "dental implants Sofia", "emergency dentist Sofia", "Sofia dental clinic for expats".
| ✗ | Mentioned for: best dentist Sofia [jolydent-sofia-dentist-deepen-3] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Sofia [jolydent-sofia-dentist-deepen-4] | 1/1 |
| ✗ | Mentioned for: dental implants Sofia [jolydent-sofia-dentist-deepen-5] | 0/1 |
| ✗ | Mentioned for: emergency dentist Sofia [jolydent-sofia-dentist-deepen-6] | 0/1 |
| ✗ | Mentioned for: Sofia dental clinic for expats [jolydent-sofia-dentist-deepen-7] | 0/1 |
| ✗ | Structured data on website No JSON-LD or other structured data found across the site as read [jolydent-sofia-dentist-deepen-10] | 0/1.5 |
| ◐ | Google indexing quality [sq] | 1/2 |
| ✗ | Dedicated service pages [s7] | 0/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Sofia Implant Centre51 of 100View report →
- #2Medstom Dental Clinic19.9 of 100View report →
- #3Ortodent Dental Clinic8.6 of 100View report →
Measured by Ansmeter, 7 October 2026 – 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 221011200735 (IOAN - Dr. Manya Pencheva - AIPMDM ET) (IAMN/his.bg outpatient-care registry (clinic scope, open). Searched Cyrillic 'Pencheva' filtered to Sofia (city 68134); of 15 results, entry #13 is Dr. Manya Pencheva's individual practice, active, registered 2000-03-07 - matches the BZS-confirmed dentist below. 2026-08-26.) [jolydent-sofia-dentist-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Manya Pencheva [s7] [jolydent-sofia-dentist-doclic] [jolydent-sofia-dentist-bzs-220000527] | — | 220000527 | LPK number in the public register of BZS, the dentists’ professional body; membership rights uninterrupted, so entitled to practise (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://sofia-dentist.com/ |
|---|---|
| Phone | +359 888 719 752 |
| Google Maps | Map listing |
| Address | 6 Acad. Vera Mutafchieva str., Sofia, Bulgaria |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s7 | https://sofia-dentist.com/english/ | "The dental related issues tend to happen at the most inappropriate moments...We may be able to book an appointment on a very short notice, even on weekends." | 2026-09-17 |
| sq | search:English speaking dentist Sofia / emergency dentist Sofia | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| jolydent-sofia-dentist-lic | https://registries.his.bg/api/V1/outpatientcare/getOutpatientCareWi… | "YOAN - DR. MANYA PENCHEVA - AIPMDM" ET, reg. no. 221011200735, city 68134 (Sofia), registered 2000-03-07, statusCode 2. | 2026-08-26 |
| jolydent-sofia-dentist-doclic | https://pub.registerbzs.org/reg.php?name=%D0%9C%D0%B0%D0%BD%D1%8F&m… | Dr. Manya Ivanova Pencheva, LPK 220000527, active, addresses include ul. Akademik Vera Mutafchieva 6 - matches JolyDent's own site address exactly. | 2026-08-26 |
| jolydent-sofia-dentist-deepen | https://www.google.com/maps/place/Dental+clinic+Jolydent/@42.655821… | Google rating 4.5 (10 reviews) as of 2026-08-26 | 2026-08-26 |
| jolydent-sofia-dentist-deepen-2 | https://mybulgariacenter.com/lekar/sofiia/dental-clinic-jolydent/ | My Bulgaria Center directory listing with address, phone, hours and multiple reviews for Dental clinic Jolydent - accessed 2026-08-26 | 2026-08-26 |
| jolydent-sofia-dentist-deepen-3 | search:best dentist Sofia | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| jolydent-sofia-dentist-deepen-4 | search:english speaking dentist Sofia | AI/search visibility scout 2026-08-26: sofia-dentist.com/JolyDent's 'We Speak English!' page appears in top results | 2026-08-26 |
| jolydent-sofia-dentist-deepen-5 | search:dental implants Sofia | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| jolydent-sofia-dentist-deepen-6 | search:emergency dentist Sofia | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| jolydent-sofia-dentist-deepen-7 | search:dentist for expats Sofia | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| jolydent-sofia-dentist-deepen-8 | https://sofia-dentist.com/english/prices/ | "We try to maintain prices that are directly competing with the lowest in the business. Please feel free to contact me for an exact quote" — no price figures | 2026-09-17 |
| jolydent-sofia-dentist-deepen-9 | https://www.google.com/maps?cid=4172885841477718081&hl=en | Owner reply to 'Joseph Harari' 1★ (2019-11-14): "The author is not the patient for whom he presents himself."; reply to a 2026-04-21 review: "Hello, we work with dental funds..." | 2026-09-17 |
| jolydent-sofia-dentist-deepen-10 | https://sofia-dentist.com/ | Site-wide structured-data read (12 pages) found 0 pages with JSON-LD markup | 2026-09-17 |
| jolydent-sofia-dentist-deepen-11 | https://sofia-dentist.com/english/prices/ | Prices page has no figures, only an invitation to call for a quote | 2026-09-17 |
| jolydent-sofia-dentist-deepen-12 | https://sofia-dentist.com/english/ | Full service list (fillings, root canal, crowns/bridges, whitening, bruxism guards, retention splint, cleaning) has no implantology item | 2026-09-17 |
| jolydent-sofia-dentist-deepen-13 | https://sofia-dentist.com/english/prices/ | Prices page invites a phone call for a quote; no consultation price or 'free' wording | 2026-09-17 |
| jolydent-sofia-dentist-deepen-14 | https://sofia-dentist.com/english/ | Full service list read; no X-ray/imaging item or price | 2026-09-17 |
| jolydent-sofia-dentist-deepen-15 | https://www.google.com/maps?cid=4172885841477718081&hl=en | Google listing 2026-09-17: newest exact review date 2026-04-21 | 2026-09-17 |
| jolydent-sofia-dentist-deepen-16 | https://www.google.com/maps?cid=4172885841477718081&hl=en | Google listing 2026-09-17: histogram 5★ 8 / 4★ 1 / 3★ 0 / 2★ 0 / 1★ 1 of 10; the 1★ review disputes a diagnosis, no second review echoes it | 2026-09-17 |
| jolydent-sofia-dentist-deepen-17 | https://www.google.com/maps?cid=4172885841477718081&hl=en | Google listing 2026-09-17: 80% 5★ of 10; readable review dates 2019, 2019, 2019, 2023, 2026; accounts include a Local Guide with 122 prior reviews | 2026-09-17 |
| jolydent-sofia-dentist-deepen-18 | https://sofia-dentist.com/english/ | Service list includes "Orthodontic retention splint" only — no braces/aligner treatment | 2026-09-17 |
| jolydent-sofia-dentist-deepen-19 | https://sofia-dentist.com/english/ | Full service list (fillings, root canal, crowns/bridges, whitening, bruxism guards, retention splint, cleaning) has no oral surgery item | 2026-09-17 |
| jolydent-sofia-dentist-deepen-20 | https://sofia-dentist.com/english/ | Full service list has no children's/pediatric dentistry item | 2026-09-17 |
| jolydent-sofia-dentist-deepen-21 | https://sofia-dentist.com/english/ | "Please give me a call...If the line is busy...please send me a text message" — no WhatsApp or LINE mentioned anywhere on the site | 2026-09-17 |
| jolydent-sofia-dentist-deepen-22 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Jolydent… | TripAdvisor's own search for "Jolydent" returned 10 results, all unrelated Sofia-city and "Sofia"-named venues abroad (Museum of Illusions Sofia, InterContinental Sofia etc.), not the clinic | 2026-09-29 |
| jolydent-sofia-dentist-deepen-23 | https://sofia-dentist.com/ | Clinic's own homepage HTML read in full; no tripadvisor.com link anywhere on the page | 2026-09-29 |
| jolydent-sofia-dentist-bzs-220000527 | https://pub.registerbzs.org/reg.php?name=&midname=&surname=&uin=220… | BZS public register, record for LPK 220000527: Dr. Manya Ivanova Pencheva, status "uninterrupted membership rights" (the register's mark that the dentist may practise), registered with the Sofia regional college. | 2026-09-30 |
| jolydent-sofia-dentist-deepen-24 | https://www.facebook.com/ | Facebook searches on 2026-09-30 by its name, by the dentist's name in Cyrillic and by its phone number: no page of the clinic | 2026-09-30 |
| jolydent-sofia-dentist-deepen-25 | https://sofia-dentist.com/ | Home page read 2026-09-30: no link to a Facebook page of the clinic | 2026-09-30 |
Change History
| Date | Change |
|---|---|
| 2026-09-30 | Searched Facebook for the clinic by its name, by the dentist's name in Cyrillic and by its phone number; none of the searches found a page of the clinic, and its website links none. Recorded absence from Facebook. |
| 2026-09-29 | Checked TripAdvisor's own search and the clinic's website for a TripAdvisor profile: none found on either channel. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's English and Bulgarian prices pages, service list and contacts page, plus its Google listing. Recorded: no prices published for any treatment; implants, orthodontic treatment, oral surgery and pediatric dentistry not offered; short-notice weekend appointments for urgent problems; no WhatsApp; no structured data on the site. Google reviews show no signs of manipulation and are individually answered, including a disputed 1-star review. Still unverified: TripAdvisor presence and whether the clinic has a Facebook page (none linked from the site or its Google listing). |
| 2026-09-07 | opaque_prices flag removed under methodology v1.4.0 (no evidence of bait/opacity; non-publication is scored by price criteria). |
| 2026-08-26 | Deepen 2026-08-26: rechecked website/contacts/operating status (unchanged); added Google rating (4.5/10) and a Bulgaria expat-directory listing (mybulgariacenter.com) as external sources; visibility scout 5 queries - appears only for englishSpeaking; no uncited sources found to triage; no sedation info found (left null). |
| 2026-08-26 | License verification 2026-08-26 against BZS dentist register and IAMN/his.bg outpatient-care registry: Dr. Manya Pencheva confirmed active BZS member at JolyDent's own address; matching clinic registration found (221011200735). |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.